Purchase Dispatch Software For Live Communication
published on July 02, 2013 by Sonia Mastros
A very stressful moment for both the driver in the fleet and the transportation team keeping track of the fleet is that moment of no communication. Whether it is because there's a problem with the radios or phones currently implemented or something else entirely, you need to be prepared with communication technology that won't suddenly fail or break contact with the fleet. There are several different ways to ensure this, but one of the best methods happens to be dispatch software.
With dispatch software, keeping in contact with the fleet and being able to relay different information becomes much more efficient, fast, and easy for everyone involved. Live communication will make sure that you're ready for anything that may spring up and quickly utilize different protocols and "what if" scenarios. Why else is such software so important for the fleet of today?
Technology like this doesn't need to come with a huge price tag anymore. In fact, there are systems out there that are fairly inexpensive, especially if you're experiencing some budget cuts for your own fleet. You shouldn't have to forgo such live communication simply because of budget constraints!
On that same page, this type of dispatching technology has been updated and modified for the current times. This isn't the type of software from five or even ten years ago, it is completely brand new and will be able to keep in constant contact with your drivers without delays, glitches, or any other problems that may arise from the software itself.
There are included features that allow for much easier communication as well as real-time bus tracking and re-routing for much better efficiency overall. You can work smarter and better, being able to save money while you're at it.
So, why should you consider purchasing dispatch software when you're already using a communication system ? There are several reasons, but the main ones happen to be:
Live communication means a seamless connection between the fleet and the dispatchers, allowing for clean and efficient communication without the hassle of extra steps within the process. Any problems or issues that arise can be handled much more quickly. It's as easy as that.
The clarity of the lines can be much better than radio, older cellular phones, or an outdated dispatch system that doesn't utilize new kinds of technology and software. No more having to constantly repeat words or commands any longer.
Fast upload for invoices, reports, and other data can be implemented into the dispatching software, not just the convenience of live communication. Everything can be done all with one screen instead of having to keep track of multiple programs or possibly losing important paperwork.
Finally, everything can be done both on desktop and mobile devices. Live communication means ensuring your entire team can be on-the-go and running so much more efficiently with technology they are already using everyday.
Purchasing such software doesn't need to be a hassle or confusing, either. This is especially true if you have questions about the software and how it can be included as part of your current system because a dispatch associate can help you with any questions or concerns you might have. And if you're worried that implementing the dispatch software is going to be a challenge and means wasting time in order to learn it, then you're in luck: the software is actually quite easy to learn and install! There won't be huge down times for your current communication set-up or route planning software. In fact, it is as painless as switching on a light switch.