One of the most critical --and often overlooked-- areas of school transportation systems is the problem of maintaining high standards and high morale among school bus drivers. It's a high stress and often seemingly thankless job, yet an absolutely vital position in any school district.
This is something the Hillsborough County Public School District (HCPSD) in Florida is uncomfortably familiar with. Theirs is a district which has faced problems with bus transportation for years, and much of it directly relating to issues surrounding their school bus drivers. Multiple audits over the years have shown that their drivers were underpaid, undertrained, undersupported, and suffered from poor morale. Accordingly, the district has also faced a chronic shortage of drivers, compounding all these problems.